1. Following the date of booking, dates are held provisionally for 5 days and become confirmed bookings upon receipt of a non-refundable deposit of £25.00 or the full payment.
  2. Deposits and full payments are non-refundable but are transferable to an alternative date within 6 months of the original booking date.
  3. Full payment is required prior to each consultation and for consultations booked within 4 weeks of the consultation date, full payment is required at the time of booking. Any cancellations within this period are treated at the discretion of Jackie Crawford although we would work together to re-schedule the consultation.
  4. All cancellations within 48 hours of the consultation may however be charged in full.
  5. Gift Vouchers will be paid in full at the time of purchase and are valid for 12 months.
  6. Mileage expenses are chargeable at £0.45 per mile beyond a 15 miles radius of Strensall, York and an invoice will be submitted prior to the relevant session which is to be paid at the session itself.
  7. Your consultation package will be confirmed to you by email. It is your responsibility to check the content of this information. Unless queried, this confirming email represents your agreement to the consultation date and associated fees.
  8. All client information will remain confidential unless prior consent has been given for images and more to be used for advertising and marketing purposes.
  9. The services offered by Jackie Crawford Image Consultant are based upon reasonableness and dialogue at all times and should you have any comments or complaints, we ask that these be discussed in the first instance with Jackie Crawford.
  10. All clients will be required to provide full details of any existing food intolerance or allergies caused by either food or skin products prior to any consultation taking place.   Prior to commencing with a consultation, Jackie Crawford will review and update the client record card for which a signature is required. Once completed and if there are no known allergy concerns, the session will commence at the client’s risk.
  11. The seller shall not be liable for any loss, damage, injury, claim, costs, expenses or other liabilities whatsoever.